United Property Maintenance
- Client:
- United Property Maintenance
- Role:
- Design & Develop
- Year:
- 2026
United Property Maintenance looks after rental and vacant properties for owners who are not near them, across seven states and Washington DC: turnovers, repairs, inspections and preservation, coordinated by one team and closed out with dated photos. We built the company its website and the back office behind it, one inbox where every service request and vendor application lands the moment it is sent.
Challenge
An owner three states away cannot walk the property, so what they are really buying is proof: who went, what was done, and what it cost. The site had to say that plainly to two very different readers at once, the owners who need work done and the trade companies who want the work, and it had to open fast on a phone in the field. And the first message from either one could not be left to sit unseen in a shared mailbox while a leak got worse.
Objective
Give the company one clear front door for both readers, with a written price and dated photos at the centre of the promise. Let anyone send a request from a phone, photos and all, and put it in front of the owner as it arrives, with nothing to learn and nothing to refresh. And keep a record of every agreement to be called or texted, in case a carrier ever asks for it.
Results
Twenty pages are built ahead of time and served as plain files, with no third party script anywhere. Each of the eight service pages says what the job includes and how it is documented, and the coverage page lists where the company works in each state. Both forms work with JavaScript switched off and give every sender a reference number; with it on they check each field before sending, and the request form shrinks photos on the phone before uploading them. In the back office a new request appears while the owner is looking, with its photos, a private note and three words to move it along: New, Contacted, Done. The exact sentence each person agreed to, and when, stays on their record, and what is on screen downloads as a spreadsheet. The build measures the main pages on a simulated slow phone and fails if one misses its speed budget, and they all score 100 for accessibility with nothing moving as they load.
Start your website today.
Ready to grow online? Message us on WhatsApp and we’ll reply soon.